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Late Sign Out - Applying Late Fees

Overview

💻 Children/Attendances > Late Sign Out

The Late Sign Out report in the HQ portal allows admins to run a report for all children who have been signed out after the Session of Care end time and then bulk apply late charges to their accounts.

Requirements

🔑 You will need a HQ login with Full Admin or Admin + Children/Attendances

Steps

  1. Go to Children/Attendances > Late Sign Out
  2. Select a date range (defaults to last 7 days)
  3. Click Get Report
  4. Bulk (or individually) select sessions to apply a late fee against
    • Click Apply Late Fee

    • Enter the fee

    • Click Apply Late Fee

    Things to consider

    • The report will only allow you to Apply one late fee for each session (this will prevent accidental double-ups)
    • If there is no checkbox, it is because a fee has already been applied or the child is not linked to a Family Account
    • If the parent picked up two children late at the same time, both may attract a late change unless one of them is unticked
    • The signed-out time will turn orange if it exceeds the Centre Closing Time

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